Privacy Policy

01

Scope

This Privacy Policy describes how we collect, use, and share personal data when you visit or interact with The Universe Eye website (the “Website”). This policy does not govern third-party websites or separate platforms that may be linked from this Website. If you use a separate platform, review its privacy notice directly.

02

Who We Are

The Website is operated by THE UNIVERSE EYE DIGITAL MARKET PLACE HOLDINGS LIMITED (“we,” “us,” or “Operator”). Registered number: 21138 Registered address: Level 15, Al Khatem Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates.

03

Information We Collect

We collect information in three main ways.
First, information you provide directly. This may include your name, email address, organization name, and message content when you submit a form or contact us.
Second, information collected automatically when you use the Website. This may include IP address, device type, browser type, operating system, language settings, pages viewed, referral URLs, and approximate location derived from IP address. We use this for security, performance monitoring, and analytics where permitted.
Third, information collected through cookies and similar technologies. Cookies may store preferences and consent choices and may support analytics if you allow non-essential cookies.
You should not provide sensitive personal data through public website forms, including government identifiers, financial account details, passwords, or confidential documents.

04

How We Use Information

We use personal data to:

• Respond to inquiries and communicate with you.
• Maintain Website security and integrity.
• Analyze Website usage to improve content and performance, where permitted by your cookie settings.
• Maintain internal records of communications.
• Comply with legal obligations and enforce our Terms.

05

Legal Bases (Where Applicable)

Depending on your location and applicable law, processing may be based on consent, legitimate interests, or steps you request (such as responding to an inquiry). Where local law requires different bases, we'll apply them.

06

How We Share Information

We may share personal data with service providers who help host the Website, manage communications, provide analytics, or support security monitoring, under contractual obligations. We may share information with professional advisors and authorities where legally required.
We do not sell personal data. We do not share personal data for cross-context behavioural advertising unless you explicitly enable marketing cookies and local law permits it.

07

International Transfers

Service providers may be located in different countries. Where personal data is transferred internationally, we use appropriate safeguards as required, such as contractual protections and security measures.

08

Data Retention

We retain personal data only for as long as needed to respond to requests, maintain records, comply with obligations, resolve disputes, and enforce agreements. Retention depends on the purpose and type of data. We may anonymize or aggregate data for analytics and security.

09

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, or portability of personal data, or to object to or restrict processing. You may withdraw consent where processing is based on consent. To exercise rights, contact us through the Contact page.
We may need to verify your request. If you receive emails from us and no longer wish to, you can unsubscribe using the link provided in the message.

10

Cookies and Similar Technologies

We use cookies for essential functionality, security, and consent management, and for analytics where permitted. You can manage cookie preferences at any time using the controls provided on the Website. For details, review the Cookie Policy.

11

Security

We use reasonable measures designed to protect personal data. No internet-based system can be guaranteed secure. If you believe there is a security issue related to your interaction with the Website, notify us through the Contact page.

12

Children

The Website is not directed to children and is intended for users who are at least the age of majority in their jurisdiction. We do not knowingly collect personal data from children.

13

Changes

We may update this Privacy Policy from time to time. The “Last updated” date indicates when changes were made.

14

Contact

For privacy inquiries, contact us through the Contact page. If your inquiry relates to a separate platform, we may direct you to that platform’s privacy contact route.